Customer Support 1st Level (m/f/d)

TecAlliance - Weikersheim | Fri, 05 Aug 2022 23:36:56 GMT



Job Definition Independently and competently analyzing the problems or error messages of the received queries and coordinating solving of issues. Documentation of solutions in the ticket system and responsibility for adhering to defined service level agreements (SLAs) and ensuring a timely feedback with customers. Supporting new and further developing of our software solutions. Furthermore,

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